PRIVACY POLICY

 

EFFECTIVE DATE: June 1, 2025

 

Privacy Policy

THIS PRIVACY POLICY aims to explain how Shanghai Yiteou Culture Media Co., Ltd. ("Yiteou", "we", "us" or "our") collects, uses, shares, stores, and safeguards your personal information through Blooming Talk ("the App" or "our Service"), and how you can manage your personal information. Before accessing or using the App and our Service, please read this policy carefully to ensure that you fully understand and consent to the terms hereof in entirety.

 

Personal Information Collection

In order to provide our Service to you, we will process your personal information based on the following categories:

1. Account Information: When you register or log in to the App:

We collect your mobile phone number to complete registration and login if you choose to register or log in using your mobile number and verification code.

2. Conversation Information: When you use the App:

We collect the text data which you voluntarily input during interactions within the App. Where applicable, such information will be used to provide relevant services to you. After undergoing strict security encryption and de-identification, ensuring that any particular individual User shall be irreversibly de-identified and not re-identifiable, we may further use such information for the purpose of improving and enhancing our products and services.

 

3. Feedback Information: To ensure service quality and stability:

We collect your feedback (if any) regarding content generated by the App during your use of our Service.

4. Complaints & Suggestions: In order to handle your complaints and suggestions more effectively:

We collect the information you provide when submitting any such feedback.

 

5. Microphone Permission: When you send voice messages, use your voice for AI-generated responses, or engage in voice calls through our Service, we will request your permission to access your device's microphone, which is essential for ensuring our Service quality and accuracy. If you decline to grant this permission, you will be unable to use voice-related features.

6.  

7. Camera Permission: When you actively choose to take photos within the App:

We will request access to your device's camera. If you refuse to grant this permission, you will be unable to use photo-taking features, but other functionalities of the App will remain available.

 

8. Device Information & User Identifiers

Our Service may involve the use of third-party SDKs (Software Development Kits). These SDKs may request permission to access your device, in order to ensure the compatibility and functionality across different devices or third-party platforms. Such SDKs may collect device information, including but not limited to:

a.        Device IMEI

b.       Unique device identifier

c.        MAC address of devices

d.       Android ID, and

e.        SID

For details regarding the specific third-party SDKs so integrated, please refer to their respective privacy policies.

 

9. Clipboard Access

Upon initial installation of the App, we may request local access to your device's clipboard to read a "share identifier", which enables functionality like deep linking or content sharing. Only the minimal information necessary for this specific function will be accessed. Clipboard contents will not be uploaded to our servers.

9. Sensor Information

When you use the in-app call function, we will obtain appropriate sensor information through the device's sensor interface to detect when the device is put close to your ear, thereby automatically turning the screen on and/or off.

 

Handling of User Information

 

1. Exercising Your Data Rights

(1) You have the right to modify, access, copy, or transfer your personal information to designated data controllers. Subject to applicable laws and identity verification, you may submit such requests to us via [help@bloomingtalk.com], and we will respond within thirty (30) working days.

2. Data Deletion

(1) You may request deletion of your information in accordance with applicable laws and identity verification.

(2) You may delete your chat history via: press and hold [Chat History], click [Delete].

(3) You may request deletion by contacting us via [help@bloomingtalk.com] under the following circumstances:

If we have collected, used, shared, or transferred your personal information in violation of laws or our agreement(s) with you;

If we publicly disclosed your personal information in violation of laws, regulations

or our contractual commitments.

In any of such cases, you may demand immediate cessation of disclosure and public notification requiring recipients to delete corresponding information.

(4) We will respond within fifteen (15) working days. Upon confirmation, your personal information will be irreversibly deleted or anonymized during our routine system updates.

3. Account Deletion

(1) Subject to applicable laws and identity verification, you may permanently delete your registered account at any time.

To initiate this process:

a. Navigate to [Me] tab

b. Select [Profile]

c. Click [Delete Account] at the bottom

d. Confirm your deletion request

Upon confirmation, we will permanently and irreversibly delete all of your account-related information. PLEASE KINDLY NOTE THAT THIS ACTION IS FINAL AND CAN’T BE UNDONE.  

 

4. Data Protection Measures

We attach great importance to the protection of your personal information. We adopt industry-standard safeguards to protect your personal information through technical controls, organizational protocols and risk mitigation procedures. The following sections provide a detailed description of the specific security measures we have implemented in place.

 

Technical Measures for Personal Data Security

 

1. Data Encryption

We implement industry-leading encryption algorithms to protect personal information, which ensures that even if data is accessed by unauthorized parties, any user information remains indecipherable.

 

2. Secured Data Transmission

All communications between users and servers are protected through end-to-end encryption, preventing interception or tampering during transmission.

 

3. System Security Safeguards

We carry out regular security audits and vulnerability patching on servers and systems against cyber-attacks and malware intrusions.

 

Organizational & Administrative Measures

1. Establish and maintain a dedicated Data Protection Office (DPO) specifically responsible for personal information protection.

 

2. Conduct mandatory quarterly privacy training for all employees to ensure sound awareness and compliance with data protection obligations.  

 

3. Enforce strict role-based access controls ("RBAC"):

Limit data access to authorized personnel only where necessary for business operation;

Monitor and audit employee data access activities; and

Incorporate compliance performance into employee evaluations.

 

Risk Mitigation Protocols

1. Data Backup & Recovery

We carry out regular encrypted backups of personal information and store backups in geographically dispersed physical locations to mitigate risks of data loss that may be caused by accidental incidents or disasters.

 

2. Breach Monitoring & Response

Our real-time surveillance systems continuously monitor anomalous data access and potential breaches; upon detecting any compromise indicators, we will immediately execute containment protocols, perform forensic root-cause analysis, and implement corrective measures to prevent further exposure.

 

3. User Rights Safeguards

In the event of any breach hereof, we hereby undertake to proactively notify affected users, including relevant incident details and the remedial measures undertaken, while assuming all legal liabilities arising from such breaches and/or violations pursuant to applicable laws and regulations.

 

Information-Sharing with Partners

1. We may share your personal information with our partners and other third parties solely for the purpose of enabling corresponding our Service functionalities, including but not limited to: transmitting conversation data to our cloud service providers for computational processing, and transferring your voice and voiceprint data to our speech technology vendors for appropriate processing. Furthermore, in order to improve our Service quality, we may collaborate with third-party data analytics providers to predict feature preferences under strictly de-identified security measures.

Any sharing occurs exclusively for lawful, legitimate, necessary, specific, and explicitly stated purposes, limited strictly to personal information essential for service delivery. Our partners are expressly prohibited from utilizing shared personal information for any purpose as unauthorized by us.

 

Protection of Minors' Information

1. We attach, at all times, great importance to the protection of minors' personal information. In compliance with national laws and regulations, we have established and maintain a series of measures to ensure that minors' personal information is fully protected when they use our Service.

 

Agreement for Minors & Guardian-Supervised Use

1. When a minor uses our Service, they shall carefully read and agree to our Platform User Agreement, Privacy Policy, and relevant provisions regarding the protection of minors' information under the supervision and with the consent of their guardians.

 

2. We encourage guardians to actively participate in minors' use of our Service and provide appropriate guidance to ensure that minors engage with our Service in a healthy and safe manner.

 

Compliance with Minors' Terms  & Violations

1. Users shall comply with the provisions concerning minors set forth in this Privacy Policy when using our Service. If there is any evidence indicating a breach of such provisions, we reserve the right to take appropriate actions, including but not limited to temporary suspension of service, restriction of certain service features, or termination of service.

 

2. We will actively cooperate with relevant competent authorities in investigating and addressing violations to ensure the security of minors' personal information.

 

Restrictions on Use and Disclosure of Minors' Information

1. We will strictly comply with all applicable laws and regulations in respect of the collection, use and/or disclosure of minors' information. Such information will be used or publicly disclosed ONLY WHEN permitted by law, with the explicit consent of their respective guardians, or WHEN necessary to protect the minor's best interests.

 

2. We may not disclose any minors' personal information to any unauthorized third parties, unless such disclosure is necessary to protect the minor's rights and interests or to fulfill such requirements as mandated by applicable national laws and/or regulations.

 

Contact Us:
If you have any questions, concerns, or inquiries regarding this Agreement while using our Service, you may contact us by email at [help@bloomingtalk.com], or through the in-App feedback channels or any other contact options as specified on our official website.