Privacy Policy

Version: V1.3

Updated: September 2, 2026

Effective: September 2, 2026

Privacy Policy

This Privacy Policy explains in detail how Shanghai Yiteou Culture Media Co., Ltd. (hereinafter referred to as "Yiteou" or "the Company") collects, uses, shares, stores, and protects your personal information through Blooming Talk (hereinafter referred to as "the App" or "this Product"), and how you may manage your personal information. Before you begin using our products and services, please read and understand this Policy carefully and ensure that you fully understand and agree to it before you start using them.

Collection of User Information

To ensure that we can provide services to you, we will primarily process your personal information based on the following categories:

  1. Account Information: Where necessary to implement business functions or to comply with laws and regulations, this Product will collect and use your personal information when you use specific functions or services. The specific items collected, purposes, methods, and retention periods are set out in the Personal Information Collection List:
    Item Purpose Method Retention Period
    Mobile phone number Account identification and identity verification at registration and login Entered by the user during registration (SMS verification) During the account term (deleted upon cancellation, unless otherwise required by law)
    Nickname and profile photo Displayed on the Profile page and in chat Entered or uploaded by the user during registration and on the Profile page During the account term
    Date of birth, gender, and language Birthday greetings and other commemorative content; age- and language-appropriate content Entered by the user during registration and may be modified on the Profile page During the account term
    Device information (OS/platform, app version) Confirming normal operation, error diagnostics, and preventing misuse Automatically collected when the App is launched During the account term
    Push token Sending messages and notifications Automatically issued and collected when the App is launched During the period of consent to receive notifications
    Access and usage records (access time, duration of use, feature usage logs) Service operations and statistics; managing minors' usage time Automatically recorded while using the App During the account term
    Conversation content (text, images, voice) Providing conversations with AI characters and maintaining conversation context Entered and sent by the user in chat and calls During the account term (secret chats may be deleted by the user)
    Album photos, camera-captured images, and microphone audio Setting a profile photo, sending photos in chat, and voice calls Collected only for files selected by the user when the relevant feature is used Only for items that have been sent or uploaded, retained during the account term
    Payment and subscription records (product name, payment method, amount, order number) Payment processing, subscription status management, refunds and dispute handling Collected through the payment service provider when a payment is made Retained for the period required by applicable laws and regulations
    Minor-mode password Verifying the setting and disabling of minor protection mode Set by the user's guardian (stored as a hash) While the setting remains in effect
    Reports and inquiries Handling reports and responding to customer inquiries Entered by the user when submitting a report or inquiry After handling is completed, for the period required by applicable laws and regulations
  2. Conversation Information: When you use the platform services, we will collect the text data you input during interactions within the App. In addition, if you choose to use certain features of this Product, the information collected as described above will be used to provide relevant services to you. After being processed with secure encryption, strictly de-identified, and rendered incapable of re-identifying any specific individual, we may also use such information to improve and iterate our products and services.
  3. Feedback Information: To ensure service quality and stability, when you use the platform services, we will collect your feedback on generated content.
  4. Complaints and Suggestions: To better handle your complaints and suggestions, we will collect the information you provide when submitting complaints or suggestions.
  5. Microphone Permission: When you send voice messages or use your voice as the reply voice or call voice corresponding to our services, we will request access to your microphone. This process is essential to ensuring service quality and accuracy. If you choose not to grant these permissions, you will be unable to use voice-related features.
  6. Camera Permission: When you actively take photos, we will request your authorization to access the camera. If you refuse to grant authorization, you will be unable to take photos, but this will not affect your use of other features of the App.
  7. Storage Permission (including access to the photo album / media files): When you actively select images from the album to send chat messages, set an avatar, or crop and compress images, we will request storage permission (on newer Android systems, this corresponds to permissions such as reading media images). If you refuse to grant authorization, you will be unable to select images from the album, but this will not affect your use of other features of the App.

    The purposes, methods, and scope of collection related to storage permission are as follows:

    Item Purpose Method Scope
    Storage permission (reading album / media files) Photo selection, image cropping and compression, sending chat images, and setting an avatar Only after you actively trigger the above features and grant authorization do we read the image files you select Limited to photos or media files you actively select; we do not read all files on the device and do not use them for purposes unrelated to the above features
  8. Device Information and Third-Party SDKs: To provide features such as push notifications, payments, login, sharing, photo selection, and crash diagnostics across different mobile devices or third-party platforms, this Product integrates third-party code or plugins (SDKs). The purposes, types, and methods of personal information collected and used by each SDK are set out in the Third-Party SDK Collection and Use of Information. For further details, you may also review the privacy policies of the relevant third parties.
  9. Clipboard: When you first install the App, we need to access your clipboard locally to read the share code contained therein and use the minimum information necessary for related features and services to enable content redirection. We will not upload any clipboard information to our servers.
  10. Sensor Information: When you use the in-app call feature, we will obtain sensor information through the device's sensor interface to detect when the device is close to your ear, so that the screen can be turned on or off automatically.
  11. Auto-start Permission: To ensure that the alarm feature you set can resume normal operation after the device restarts, we will use the Android system's "boot auto-start permission" (BOOT_COMPLETED). This permission is used only to automatically restore alarm features you have configured during use after the device reboots. It will not be used for any other purpose or to collect personal information unrelated to this feature.
  12. Reading Installed Apps: Used to detect whether payment apps are installed in order to complete payments. We do not collect the full list of installed apps.

The list of third-party SDKs / plugins integrated into this Product, and the purposes, types, and methods of personal information they collect and use, is set out below in the Third-Party SDK Collection and Use of Information. This description forms part of this Privacy Policy. If this description is inconsistent with this Policy, the latest versions of this description and this Policy shall prevail.

Processing of User Information

  1. Basic Information Processing

    You have the right to modify, access, copy your personal information, or transfer your personal information to another designated data processor. Subject to applicable laws and regulations and upon verification of your user identity, you may submit specific processing requests to us at [help@bloomingtalk.com], and we will respond within 15 days.

  2. Information Deletion
    1. Subject to applicable laws and regulations and upon verification of your user identity, you may submit a request to us for deletion of your information.
    2. You may delete the Q&A history of your account by long-pressing [Chat History] and tapping [Delete].

    Under the following circumstances, you may submit a request to us to delete personal information. You may contact us at any time at [help@bloomingtalk.com]:

    1. If we collect, use, share with others, or transfer your personal information in violation of laws, regulations, or our agreement with you;

    If we publicly disclose your personal information in violation of laws, regulations, or our agreement with you, you have the right to require us to immediately stop such public disclosure and to issue a notice requiring the relevant recipients to delete the corresponding information.

    1. We will respond within 15 days. Once a deletion request is processed, your personal information will be deleted or anonymized and removed when the platform system is updated.
  3. Account Cancellation
    1. Subject to applicable laws and regulations and upon verification of your user identity, you may cancel your previously registered account at any time. You may go to the [Me] tab, tap [Profile], and then tap [Delete Account] at the bottom of the page.
    2. Account cancellation requires no additional review. Upon submission of the request, it will be processed immediately, and the account will stop being usable at the same time as the request. Account cancellation is irreversible and cannot be undone.
    3. After account cancellation, account identification information such as nickname, date of birth, gender, and registered mobile phone number will be immediately deleted or irreversibly anonymized and cannot be restored. Copies in backup systems will be deleted when the backups are updated.
    4. As required by applicable laws and regulations, network logs such as login records will be retained for no less than six months, and payment and transaction records will be stored separately for three years. We will not use them for other purposes.
    5. To prevent repeated claims of free trial benefits, we only retain an irreversibly encrypted value of the mobile phone number.
    6. If you re-register with the same mobile phone number, previous account information cannot be restored.
    7. If you re-register with the same mobile phone number, you will not be eligible for the 7-day free trial again.
    8. You must cancel all subscriptions before you can delete your account.
    9. Subscriptions cannot be cancelled automatically. To stop a subscription, please cancel it manually in the app store (such as Xiaomi GetApps, the App Store, Google Play, etc.).
    10. The remaining term of any paid subscription is non-refundable.
  4. Protection of User Information

    We attach great importance to the protection of users' personal information. We will adopt a series of technical measures, organizational and management systems, and risk response measures to ensure the security of users' personal data. In this Policy, we explain in detail the measures we take to protect users' personal data.

Technical Measures for Personal Data Security

  1. Data Encryption: We will use industry-leading encryption algorithms to encrypt users' personal information, so that even if data is obtained by unauthorized third parties, they cannot decipher users' actual information.
  2. Data Transmission Security: We use encryption technology to provide reliable encryption protection for communications between users and servers, ensuring that data is not intercepted or tampered with during transmission.
  3. System Security Protection: We regularly conduct security checks and vulnerability patching on servers and systems to prevent hacker attacks and virus intrusions.

Organizational and Management Measures

  1. We have established a dedicated data protection department and designated a person in charge to be responsible for the protection of users' personal information.
  2. We regularly provide training and education on personal information protection to company employees to ensure that all employees understand and attach importance to the protection of users' personal information.
  3. We strictly limit employees' access to user data and allow only specific employees to access relevant data when necessary for business purposes.

We supervise and assess employees who access users' personal information, promptly address improper conduct when discovered, and include such matters in employee performance evaluations.

Measures to Address Potential Risks Such as Data Breaches and Loss

  1. Data Backup: We regularly back up users' personal information and store backup data in different physical locations to reduce the risk of data loss caused by accidents or disasters.
  2. Data Breach Monitoring: We have established real-time monitoring systems to monitor abnormal data access and potential data breaches. Once signs of a data breach are detected, we will immediately take measures to stop the breach, promptly identify the cause, and formulate corresponding improvement measures.
  3. Protection of User Rights: In the event of a personal information breach, we undertake to proactively inform users and provide detailed information about the incident and the response measures we have taken. We will also assume legal liability for information breaches as required by applicable laws and regulations.

Sharing of Information with Partners

  1. We may share your personal information with our partners and other third parties to enable the relevant functions of our services (including but not limited to transmitting your conversation content to our cloud servers for computational processing by our cloud service providers, and transmitting your voice and voiceprint information to our speech service providers for corresponding processing). In addition, to provide you with better services, we may work with third-party data service providers to predict your feature preferences (however, to protect your data security, data analysis is conducted under strict de-identification security measures). We will share your personal information only for lawful, legitimate, necessary, specific, and explicit purposes, and will share only the personal information necessary to provide the services. Our partners may not use the shared personal information for any other purpose.

Protection of Minors' Information

  1. We attach great importance to the protection of minors' personal information. In accordance with national laws and regulations, we have established a series of measures to protect minors' information to ensure that their personal information is fully protected when they use our services.

Agreement for Minors and Guardian-Supervised Use

  1. When minors need to use our services, please have their guardians carefully read and agree to our Platform User Agreement, Privacy Policy, and relevant statements on the protection of minors' information under their supervision.
  2. We encourage guardians to actively participate in minors' use of our services, provide guidance on their usage, and ensure that minors use our services in a healthy and safe environment.

Compliance with Minors' Terms and Handling of Violations

  1. When using this service, users must comply with the provisions concerning minors in this Privacy Policy. If there is evidence that a user has failed to comply with such provisions, we have the right to take measures including but not limited to suspending services, restricting service functions, or terminating services.
  2. We will actively cooperate with relevant regulatory authorities in verifying and handling violations to protect the personal information security of minors.

Restrictions on Use and Disclosure of Minors' Information

  1. For minors' user information collected by us, we will strictly comply with applicable laws and regulations and will use or publicly disclose such information only where permitted by law, with the explicit consent of guardians, or where necessary to protect the interests of minors.
  2. We will not disclose minors' personal information to unauthorized third parties unless such disclosure is necessary to protect the rights and interests of minors or to fulfill requirements under national laws and regulations.

Updates and Notifications of this Privacy Policy

To adapt to changes in business functions, personal information processing rules, laws and regulations, or regulatory requirements, we may revise this Privacy Policy from time to time.

The updated Privacy Policy will be published on this page, with the update date and effective date indicated. For general changes that do not substantially diminish your rights, we will notify you through appropriate means such as in-app notices, pop-ups, the message center, or on-page prompts.

If a change involves a material change to the purposes of processing personal information, the methods of processing, the categories of personal information processed, the retention period, the recipients or sharing parties of personal information, or your rights and how they may be exercised, we will, before the change takes effect, explain the change to you through a prominent pop-up, in-app message, or other means that can effectively reach you. Where the law requires us to obtain consent again, we will process your personal information under the updated rules only after obtaining your separate consent or renewed consent. If you do not agree to the relevant changes, we will not process your personal information based on the updated rules; however, the corresponding business features may no longer be available.

You may view the latest version at any time under "Me – Settings – About Blooming Talk – Privacy Policy". We will retain the policy version number, update date, and effective date on this page.

Contact Us

If you have any questions about this Policy while using this Product, you may contact us by sending an email to [help@bloomingtalk.com], or through the in-app feedback channel or the contact method indicated on our website. We will respond within 15 days.